Neptune RLSC’s Commitment to Child Safety

At Neptune Royal Life Saving Club (Neptune RLSC), we are committed to the safety, wellbeing and empowerment of all children involved in our activities. We aim to provide a safe, supportive and inclusive environment across our patrols, training programs, clubhouse operations and community engagement.

We take a proactive approach to child safety, with zero tolerance for child abuse. We are committed to identifying risks early, responding to concerns seriously, and meeting our legal and moral obligations to protect children.

As a volunteer-based organisation, we support and respect all children, as well as our members and volunteers, and are committed to ongoing training, education, and robust screening practices to maintain a safe environment. We uphold the National Child Safe Principles and expect all members, volunteers, contractors and partners to adhere to these standards.

  • Child Safe: Policy

    Child Safe: Code of Conduct

    Child Safe: Complaints Handling Procedure

    Child Safe: Recruitment Procedure

    Child Safe: Risk Management Procedure

Neptune Royal Life Saving Club (Neptune RLSC) is committed to responding to and resolving all complaints from members, participants and the general public in a prompt, impartial and fair manner.

To access Neptune RLSC’s complaints handling procedure for general complaints, please refer to the club’s Complaints Handling Policy.

For information on how Neptune RLSC manages child safety complaints, please refer to Neptune RLSC’s Child Safe Complaints Handling Procedure.

Child Safe Complaints Handling

To make a complaint

To make a complaint please click here or find our complaints form as a child-friendly version available for Download here.

To find out more

If you’d like to talk to us about our child safeguarding, please contact: secretary@neptunerlsc.com.au